At PayBack Asset Recovery, your privacy is our fortress. We understand that the nature of our work involves handling highly sensitive financial and personal information. This Privacy Policy outlines how we collect, protect, and utilize your data in accordance with global data protection standards, including GDPR, CCPA, and international financial privacy frameworks.
1. Information We Collect
To provide effective forensic and recovery services, we require specific data points. We only collect information that is strictly necessary for the investigation of your case.
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Personal Identification: Full name, date of birth, nationality, and government-issued identification (for KYC/AML compliance).
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Contact Information: Email address, phone number, and physical mailing address.
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Case-Specific Data: Transaction hashes (TXIDs), wallet addresses, bank statements, screenshots of communications with scammers, and broker details.
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Technical Data: IP addresses and device information used when accessing our secure client portal to prevent unauthorized access.
2. How We Use Your Data
Your information is never sold, rented, or traded. It is used exclusively for:
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Forensic Investigation: Tracing funds across blockchains and banking networks.
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Legal Coordination: Sharing necessary evidence with law enforcement, regulatory bodies (e.g., FCA, SEC), or financial institutions to freeze stolen assets.
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Communication: Providing you with real-time updates on your recovery progress.
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Compliance: Meeting mandatory Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations.
3. Data Security & Encryption
We employ military-grade security measures to ensure your data remains confidential:
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End-to-End Encryption: All communications through our site are protected by SSL/TLS 1.3 encryption.
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Zero-Knowledge Storage: Sensitive case files are stored in encrypted environments with restricted access protocols.
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Data Minimization: We only retain your data for as long as is necessary to complete the recovery process or meet legal retention requirements.
4. Third-Party Disclosure
We do not share your personal information with third parties except in the following circumstances:
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Legal Necessity: When required by a court order, subpoena, or to assist law enforcement in the recovery of your assets.
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Financial Partners: Sharing specific transaction data with banks or exchanges to facilitate the freezing or return of funds.
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Service Providers: Secure cloud storage or forensic software partners who adhere to the same strict privacy standards we do.
5. Your Rights
Under international privacy laws, you have the following rights regarding your data:
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The Right to Access: You may request a copy of the personal data we hold about you.
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The Right to Rectification: You may request that we correct any inaccurate or incomplete information.
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The Right to Erasure: Also known as the “Right to be Forgotten,” you may request the deletion of your data once a case is closed, subject to legal record-keeping requirements.
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The Right to Withdraw Consent: You may withdraw your consent for us to process your data at any time (though this may impact our ability to continue your recovery case).
6. Cookies and Tracking
Our website uses minimal “essential” cookies to ensure the functionality of the secure client portal and to analyze site traffic for security purposes. We do not use tracking cookies for advertising or marketing.
7. Contact Our Data Protection Officer (DPO)
If you have questions regarding this policy or how your data is being handled, please contact our privacy team:
Email: privacy@paybackassetrecovery.com
Address: Data Protection Office, 124 Financial District, London, EC2V 6AA, UK.
Your Trust is Our Priority.
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy. We are committed to protecting your identity as fiercely as we fight for your assets.